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Virtual Waiting Rooms: Manage Unexpected Traffic Surges

Unforeseen traffic spikes can strike at any time. It could be due to flight cancellations during severe weather, trending topics, or viral campaigns. These moments are when brands need to be there for their users the most, yet they're notoriously hard to predict since they're not planned events. Avoid website crashes and be ready to seize opportunities 24/7.

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Automatic Virtual Waiting Rooms: Set, Forget, Scale!

Enable and disable virtual waiting rooms automatically. The queuing and access rules of the VWRs are fully programmable, and can be configured based on a variety of criteria like backend server loads, suspicious visitor patterns, visitor thresholds, geographic regions, or traffic spike alerts.

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Dynamic Dequeueing With Granular Control

Efficiently manage visitor dequeueing based on factors like current origin load, response times, and real-time health metrics with our proportional, integral, and derivative (PID) controller that is based on a proprietary algorithm. This mechanism ensures seamless origin service operation, continuously adapting the dequeue rate based on desired traffic patterns.

Enable VIP treatment

Establish personalized rules to give special treatment to your most valued customers, including logged-in users and club members. Make sure they don’t lose their place in line and avoid duplication.

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Duplication-Aware For Fairness And Efficiency

Our smart queue management system not only ensures fairness by keeping track of duplicate user requests and managing log-offs but also prevents resource wastage. Maintain users' positions in line fairly without missing a beat.

Multi-CDN and Multi-Cloud Support

Support customers across different CDNs or cloud platforms. Create separate queues for different domains per origin backend, enabling routing and queuing across various infrastructure types, ensuring scale, performance, and resilience.

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Ensure Fair And Swift Access

Boost user satisfaction by customizing queues by region, requests per second, and more. For instance, during exciting events like Super Bowl or cricket World Cup ticket sales, use random or lottery queues to accommodate varying connection speeds.
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