Virtual Waiting Rooms
Run your sales, events, and registrations without crashes or lost revenue. Control your traffic for seamless online experiences.
Guaranteed Performance During Traffic Spikes
Intelligently manage surges without losing visitors or overloading resources.
Periods of high traffic like Black Friday, World Cup tickets, or product launches can disrupt online services and damage customer experience. Customers abandon sites with slow performance and can’t add to their cart if the site crashes.
PhotonIQ Virtual Waiting Rooms act as intelligent gatekeepers, automatically queuing and staggering visitor entry to websites to maintain performance and prevent outages during high demand periods.
Be Ready For Unexpected Traffic Surges -Even At A Massive Scale.
Unexpected events occur from severe weather that affects travel booking to viral campaigns that can cause a sudden uptick in traffic. Keep sites operational and reduce abandonment by dynamically queueing - and dequeueing - traffic when it scales, prioritizing users, and providing real-time updates. This intelligent buffer between users and origins lets businesses optimize traffic flow for the best experience.
Prioritize VIPs With Personalized Queues
Differentiate waiting journeys based on user personas with specialized queues, content, and offers for high-value visitors from frequent flier member tiers to loyalty card holders.
Safeguard Revenue With Consistent Visitor Experiences
We’ve developed Virtual Waiting Rooms that deliver lightning-fast response times and low latency surge protection for use cases like eCommerce, ticketing, travel, gaming, and SaaS websites.
By preventing redirects and refreshes, we minimize reputation risk and preserve revenue through consistent journeys. With proactive protections and auto-scaling in place, PhotonIQ assures experience continuity during traffic surges for sustaining growth.
Our geo-distributed, automated queues can be deployed based on origin loads, suspicious behavior, traffic thresholds, regions, alerts and more.
Manage traffic with Intelligent Flow Control
Adjust the dequeue rate using a continuous feedback mechanism based on the desired traffic pattern to the origin or multiple origins.
Use configurable queue policies like the FIFO method
Go beyond FIFO, random, or lottery to ensure fairness and flexibility by segmenting queues by region, domain, and requests per second for tailored experiences.
Don’t waste resources on duplicates
Detect duplicates and return them to their original position in the queue to reduce origin overload and improve response times.
Keep visitors in the know
Make anticipation fun and engaging with real-time updates on estimated wait times and identify customers to create personalized content and offers.
Gain insights to optimize the user experience
Track wait times, abandonment, resource use, and more to address pain points for real-time queue analytics.
Manage bots to prevent DDoS attacks
Send SEO bots to cache and bad bots to honeypots, preserving resources for real visitors.
Ready to prevent downtime and lag, while keeping customers engaged?
Schedule a chat or demo with a solutions architect. Start your countdown to an AI-powered virtual waiting room!
- Be ready for high traffic events
- Protect your site from DDoS attacks
- Create seamless visitor experiences
- Track visitor behavior to improve wait times
- Drive better conversion rates through "qualifying queues"
