Virtual Waiting Rooms
Going beyond queues for intelligent traffic control
Mastering Traffic Surges: Virtual Waiting Rooms 2.0
Learn how we’re changing Virtual Waiting Rooms from simple buffers to sophisticated traffic managers that guarantee performance during the most demanding traffic spikes.
Periods of high traffic can disrupt online services and damage customer experience. Customers abandon sites with slow performance and can’t add to cart if the site crashes. Maintaining seamless journeys during traffic spikes is challenging, but you don't have to embark on an infrastructure overhaul.
Virtual Waiting Rooms act as gatekeepers, queuing and staggering visitor entry to websites to maintain performance and prevent outages during high demand periods. However, traditional services struggle to scale - leaving visitors in endless queues or with no ability to enter the site when it matters.
Be ready for traffic surges even at a massive scale.
Powered by the latest in AI, our VWRs offers an advanced, programmable prioritization service that acts as an intelligent buffer between users and the origin services, enabling businesses to control traffic for optimal user experiences - with greater precision (that scales.)
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It's Time For Virtual Waiting Rooms 2.0
We’ve developed Virtual Waiting Rooms 2.0 that deliver lightning-fast response times and low latency surge protection for use cases like eCommerce, ticketing, travel, gaming, and SaaS websites.
Our VWRs can be deployed based on origin loads, suspicious behavior, traffic thresholds, regions, alerts, and more.
Manage traffic with Intelligent Flow Control
Adjust the dequeue rate using a continuous feedback mechanism based on the desired traffic pattern (like incoming traffic rate or total active users) to the origin or multiple origins.
Use configurable queue policies like the FIFO method
Choose FIFO, random, or lottery to ensure fairness and flexibility, and segment queues by region, domain, and requests per second for tailored experiences.
Don’t waste resources on duplicates
Detect duplicates and return them to their original position in the queue to reduce origin overload and improve response times.
Keep visitors in the know
Make anticipation fun and engaging with real-time updates on estimated wait times and identify customers to create personalized content and offers.
Gain insights to optimize the user experience
Track wait times, abandonment, resource use, and more to address pain points for real-time queue analytics.
Rapid implementation in 60 Days or less
“No-hassle” and fast implementation.
Ready to prevent downtime and lag, while keeping customers engaged?
Schedule a chat or demo with a solutions architect. Start your countdown to an AI-powered virtual waiting room!
- Be ready for high traffic events
- Protect your site from DDoS attacks
- Create seamless visitor experiences
- Track visitor behavior to improve wait times
- Drive better conversion rates through "qualifying queues"